FAQ
General Information
Has the London Series been cancelled or postponed?

Due to the COVID-19 pandemic, the Mitel & MLB Present London Series 2020 is now cancelled and will not take place.

Accessibility
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Ticketing
Will I get a refund?

Tickets purchased through Ticketmaster and London Stadium will automatically be refunded in full, including any ticketing service charges paid and will go back onto the card used to make the purchase.

If I bought my ticket through Ticketmaster, what should I do?

Tickets purchased through Ticketmaster will automatically be refunded and will go back onto the card used to make the purchase. Given the extraordinary circumstances, Ticketmaster’s refund process is taking slightly longer than usual. You will not need to take further action.  For further information please see here https://help.ticketmaster.co.uk/hc/en-us/articles/360006686818-COVID-19-Coronavirus-

If I bought my ticket through London Stadium, what should I do?

Tickets purchased through London Stadium will automatically be refunded and will go back onto the card used to make the purchase. All refunds will be processed within 7 working days from the notification of the event being cancelled. You will not need to take further action. Should you have any further enquiries please see here

If I bought Hospitality via Ticketmaster, what should I do?

Tickets purchased through Ticketmaster will automatically be refunded and will go back onto the card used to make the purchase. Given the extraordinary circumstances, Ticketmaster’s refund process is taking slightly longer than usual. You will not need to take further action. For further informationplease see here https://help.ticketmaster.co.uk/hc/en-us/articles/360006686818-COVID-19-Coronavirus-

London Stadium
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